Privacy Policy

 

 Information Collected:

Al-Faris Industrial Group (Tissues and Plastics) collects information about customers to provide services that meet their needs. We gather this information with your knowledge and consent. This information includes your name, country, business address, email address, phone and fax numbers, and any other necessary details.

Tracking Records:

Al-Faris Industrial Group (Tissues and Plastics) may use tracking records, invisible pixel points, and beacon indicators to collect information about you during your visit to the website. A tracking record is a small text file sent to your browser by the server and stored on your computer's hard drive. It provides the computer with a unique feature, serving as an identification card when you revisit the website.

Tracking records are designed to save you time by providing a customized experience without requiring you to remind us of your preferences when you return to our web pages. The tracking records used by Al-Faris Industrial Group (Tissues and Plastics) are not designed to harm your files or read other files stored on your computer's hard drive.

Tracking records also enable us to provide you with a personalized online experience in the following ways:

  • Saving your username and password for easier and quicker future access.
  • Ensuring that frames and content are tailored to suit your needs.
  • Confirming that you have obtained the requested information.
  • Assisting us in delivering correspondence relevant to your interests and location.

The tracking records of Al-Faris Industrial Group (Tissues and Plastics) are limited to your use of this website and are not designed to track your browsing of other websites after logging out of this site. We track the use of our website to meet your needs and facilitate the process of finding information in the future. Please note that third parties may also place tracking records on your hard drive. Therefore, Al-Faris Tissue Factory (Sundus) is not responsible for the presence or absence of tracking records from any third party or for any technical capabilities or practices related to third-party tracking records.

Al-Faris Industrial Group (Tissues and Plastics) also uses invisible pixel points, sometimes referred to as beacons, to determine the number of people who have visited specific pages.

This information is used in reports and does not contain any personally identifiable information. Al-Faris Industrial Group (Tissues and Plastics) utilizes this data to enhance marketing programs and website content.

Collection and Use:

Al-Faris Industrial Group (Tissues and Plastics) is committed to not requesting information unless it is absolutely necessary or needed for use. Some of the primary uses of personally identifiable information include:

  • Providing services such as responding to your suggestions and transactions.
  • Marketing and communicating with you regarding service offers provided by Al-Faris Industrial Group (Tissues and Plastics), its partners, or any trusted third party.

You always have the option to provide your personal information or not, as well as to specify the type of communications you wish to receive from us. However, this may undoubtedly affect the provision of services and the speed of interaction between us.

Processing and Disclosure of Information:

In most cases, the information you provide is added to a local or global database. In processing your information, it may be necessary to transfer it to employees of Al-Faris Industrial Group (Tissues and Plastics) and/or other service providers in Saudi Arabia or anywhere in the world, in line with the privacy policy outlined in this statement.As a general practice, Al-Faris Tissue Factory (Sondos) does not sell, rent, or grant ownership of your personal information to any third parties outside the Al-Faris Industrial Group (Tissues and Plastics) system. The circumstances under which the company may disclose information to others include:

  • When your consent to disclose the information is obtained.
  • When disclosure is necessary to official authorities or insurance companies.
  • When the information is required by companies providing services on behalf of Al-Faris Tissue Factory (Sondos), such as customer support, marketing research management, or database administration.
  • When access to the information is necessary to facilitate business operations or fulfill contractual obligations.
  • To comply with legal and regulatory requirements of applicable laws or court orders.
  • In emergencies, such as protecting an individual’s life, health, or property.

Consent:

As part of our commitment to transparency, we may contact you via regular mail, email, phone, or other communication methods to inform you about the latest products, services, special offers, events, or other information from Al-Faris Industrial Group (Tissues and Plastics) that may be of interest to you. You may also receive mailings from carefully selected third parties.We grant you the right to decline any or all such communications by following the instructions in our mailings or by directly contacting Al-Faris Industrial Group (Tissues and Plastics).

We aim to keep all our valued customers informed, ensuring equal opportunities to benefit from the offers provided by Al-Faris Industrial Group (Tissues and Plastics) and its partners.

Accuracy and privacy:

While efforts are made to ensure the accuracy and usefulness of all information provided on this website, Al-Faris Industrial Group (Tissues and Plastics) does not guarantee the content or accuracy of materials accessible through this site or the hosting server. To protect the identity and privacy of our employees, pseudonyms and fictional names are used on this site. Therefore, we disclaim any responsibility for the accuracy of the data or information provided or for the consequences thereof.

We encourage you to review the regulations and terms related to customer protection and safeguarding your personal data. Avoid sharing your information with fraudulent or unsafe applications and calls, and ensure that it is shared appropriately and securely.